Frequently Asked Questions

If your order arrives damaged, please email us immediately at info@nordicpark.co for a free replacement. Make sure to include photos of both the damaged artwork and the outer packaging.

Once your order is dispatched from our warehouse, you'll receive an email with a tracking number. We ship all orders via FedEx or DHL, so you can easily track your package's progress right up until it arrives at your door.

Yes, you can! Please email us immediately at holly@nordicpark.co with your change request. We process orders within 24 hours of purchase, so the sooner we receive your request, the better we can assist you.

Regular Size Pieces: 1-2 Weeks

XL Pieces (48"x48", 54"x54" & 43"x58"): 2-3 weeks.

Delivery Cost: Free.

Yes, absolutely! After making your purchase, simply send us an email at holly@nordicpark.co with the product details and the desired orientation. We'll take care of the rest!

Simply send an email to holly@nordicpark.co with your preferred artwork, size and frame type and we’ll come back to you with a custom quote.

Since our products are custom-made to order, we are unable to accept returns. However, if your item arrives damaged or defective, please send us a photo as proof, and we’ll be happy to provide a free replacement. Fortunately, only about 0.5% of our orders (1 in 200) encounter such issues.

For more details, please see our full policy here.

Yes, we provide trade accounts for businesses and professionals such as interior designers, corporate buyers, real estate agents & more.

These accounts offer exclusive pricing, bulk purchasing options, and priority support to meet the diverse needs of our clients. Please contact us on our contact page for further information.

Yes, all our artwork arrives ready to hang. Each piece is equipped with a hanging wire at the back for easy installation.

Our canvas prints use Giclée printing on 380GSM Fine Art Matte Canvas, ensuring bright colors that last over 100 years. The canvas is pH neutral and acid-free, which prevents discoloration over time.

Framing Options:

Stretched Canvas Only: The art is stretched over a premium wood frame, offering a modern, frameless look with visible edges.


Stretched Canvas with Floating Frame: This option includes the stretched canvas along with a floating frame that encases the canvas. The frame extends 1-2 inches beyond the canvas, enhancing its visual impact. We offer floating frames in oak, walnut, black, and gold finishes to complement any decor.

Yes. To access any discounts or special promotions, please subscribe to our newsletter. You can do this by entering your email either in the pop-up or in the sign-up section located at the bottom of our website

To keep your artwork looking its best for years to come, follow these care tips:

  1. Cleaning: Gently dust the surface of the canvas with a soft, dry cloth or a feather duster. Avoid using water, cleaning solutions, or any abrasive materials, as these can damage the print or frame.
  2. Placement: Hang your artwork in a location that avoids direct sunlight to prevent fading over time. Also, avoid placing it in areas with high humidity, such as bathrooms, as this can affect the canvas and frame.
  3. Handling: When moving or hanging your artwork, always handle it by the frame to avoid touching the canvas directly. This helps prevent smudges and maintains the integrity of the print.
  4. Hanging: Ensure that the wall fixtures used to hang the artwork are strong enough to support the weight. If possible, use two hooks spaced evenly apart to distribute the weight and keep the artwork level.

You can read all of our reviews by visiting our dedicated review page here.

Still have questions?

If you have any other questions, feel free to reach out to us at holly@nordicpark.co. We’re here to help and typically respond the same day.